Contact Us

We’re here to help. Whether you have a question about your order, need product support, or want to learn more about our services, our team at AboutThai, operating under Crepescular Solutions F.Z.E, is ready to assist you.

Please use any of the contact methods below to reach us.

Email Support

Our support team responds to all emails promptly within our standard response time.

Customer Support & Order Assistance:
📧 aboutthai.ae@gmail.com

General Inquiries
📧 support@crespecular.solutions

Response Time:

Within UAE business hours: 24–48 hours
Outside business hours or weekends/holidays: Next available working day

Phone Support

Phone Number:
📞 +1 (832) 981-6837
📞 +971 55 7704722

Phone support will be available soon. Until then, please reach us via email for the fastest response.

Business Hours

Monday to Friday – 9:00 AM to 6:00 PM (UAE Time)
Saturday – Closed
Sunday – Closed

Emails received outside business hours will be addressed on the following working day.

Customer Support & Assistance

You may contact us for the following:

Order inquiries
Delivery updates
Return or refund assistance
Product information
Wholesale/B2B inquiries
Website or payment issues
General feedback and suggestions

Our team aims to ensure a smooth and enjoyable shopping experience for every customer.

Escalation Process

If you feel your concern requires urgent attention or has not been resolved within the stated time, you may request escalation by indicating “Escalation Requested” in your email subject line.

Your message will be prioritized and reviewed by a senior support representative.

Ajman Free Zone Office Location

We are located within Ajman Free Zone, one of the UAE’s leading business hubs.
Visits to the office are by appointment only to ensure efficient service and availability of the relevant team members.

To schedule a visit, please email us at support@crespecular.solutions.

Stay Connected

To stay updated about new products, promotions, and announcements, follow us on our social channels.